FAQS CATEGORIES
After registering for the service with us and making payment successfully, you will receive information via email with instructions for activating the eSIM.
Yes. ESIM and physical SIM can be used at the same time on the same device.
This depends on the type of eSIM you use. There are 2 popular types of eSIM:
- Regular eSIM: has the same functions as a regular physical SIM, so you can use eSIM to make phone calls, send text messages, and access high-speed data packages.
- Data eSIM: only supports data packages and receiving incoming calls and messages, does not support sending messages and outgoing calls. You can make phone calls and send text messages on social networking applications such as Zalo, WhatsApp, WeChat,... using data packages that are provided when you buy the eSIM.
Therefore, please consider choosing the appropriate eSIM type depending on your needs.
Yes, you can. You just need to turn on your personal hotspot/Tethering and share the password with your companion.
Yes, you can. Simply follow this guide below to remove your eSIM
- On iPhones: Navigate to Settings > Cellular/Mobile Data > Select the plan you wish to erase > Tap Remove Cellular Plan.
- On Samsung Phones: Go to Settings > Connections > SIM card manager > Tap Remove > If prompted, enter the current PIN, password, or pattern, then tap Continue > Review the information and tap Remove to confirm.
- On Google Pixel Phones: Access Settings > Network & Internet > Select SIMs > Choose Erase SIM > Select Erase.
Yes, it is. To ensure optimal coverage for your Vietnam eSIM, it is essential to activate data roaming in your mobile settings. There will be no extra charges on your account, provided that you have already configured our eSIM.
No, you cannot. Currently, there is no option to renew the data on your Vietnam eSIM. If you want additional data, you can acquire another eSIM.
Car transfer is a service that provides a car to pick up passengers from the airport to an appointed place and/or from an appointed place to the airport.
We provide various choices of vehicles depending on your needs. We have different types of vehicles according to the number of passengers, with on-board amenities to ensure a comfortable and pleasant trip.
The service fee starts from only 25 USD for a 4-7 seat economy car. Please see Pricing, or contact us via phone call or live chat to receive a price quote for each specific vehicle.