FAQS CATEGORIES
Fast Track service at the airport is a service that assists immigration (enter and exit procedures) without passengers having to wait in line. Our experienced staff will be waiting at an appointed area with your name board and then assisting you in completing the procedures through a priority lane.
Usually, it would take plenty of time to wait in line to get all the procedures done at the airport. Our Fast Track service allows passengers to complete entry-exit procedures quickly without having to queue for long, thus saving time, especially during peak seasons, holidays, and Tet. We assist in all airport procedures, making your trip smoother and more convenient.
Passengers can apply for the service by filling out the form on our website, completing payment via available methods, and receiving the confirmation email. Passengers can also register through hotline or leave a message via live chat with our consultant to book our service.
Vietnam Airport Fast Track
- Address: No. 40 - 42, Thien Phuoc St Ward 9, Tan Binh Dist, HCMC, Vietnam
- Hotline: +84.357.522.522
- Email: info@vietnam-airports.com
Our Fast Track service comes at 2 prices: from 20USD/passenger (Normal Fast Track) or from 35USD/passenger (VIP Fast Track), non-inclusive of applicable taxes and other fees.
*Note:
- Arrival Fast Track service does not cover Government fee (for VOA applicants). Kindly prepare US$25 for a single-entry or US$50 for a multiple-entry before arrival.
- We will inform you accordingly about Service fees that may be applicable at some airports, depending on the airport policies and your arrival/departure time.
Below are some methods you can choose to pay for your service.
Method 1: Via International Payment Gateways
With Paypal,
By clicking at Paypal method payment, you will be directed to a Paypal transaction. Please review your payment information and enter your credit card details to settle or you can make payment later.
With OnePay,
By clicking at OnePay method payment, you will be directed to an OnePay transaction. Please select the payment method of your choice: Mastercard, JCB, Diners Club, Discover or American Express, etc.
Enter the necessary information such as your full name, card number, expiration date, and security code and review once again to finish or you can make payment later.
Method 2: Via Bank Transfer
In USD:
- Account name: CONG TY CO PHAN THE ONE DIGI
- Account number: 116002939886
- Bank name: VietinBank
- Swift code: ICBVVNVX900
In VND:
- Account name: CONG TY CO PHAN THE ONE DIGI
- Account number: 116856218888
- Bank name: VietinBank
Method 3: Pay directly at The One Digi Corp office
- Address: No. 40 - 42, Thien Phuoc St, Ward 9, Tan Binh Dist, HCMC, Vietnam
- Hotline: +84.357.522.522
- Email: info@vietnam-airports.com
Once you have booked the service, our staff will contact you and will discuss with you some information such as confirming registered information, the required documents to prepare, and the meeting location at the airport.
It is advised that you keep in touch with our staff via hotline, email, and social apps like WhatsApp, Line, or WeChat for prompt support.
Here are the documents you may need to complete the immigration procedures:
1. A valid passport with blank pages for entry stamp
2. Documents proving you have permission to enter Vietnam such as approval letter, temporary residence card, visa exemption certificate, card, or other valid documents stipulated by Vietnam Laws.
3. Portrait photos (4x6, .jpg format, white background, looking straight, without glasses) (if any).
4. Government fee (for VOA applicants).
5. When using our service, if there are other requirements for entry documents (case-by-case), our staff will notify you to prepare promptly.
We provide complementary services such as car transfer, eSIM, and application for Letter of Approval in case you do not have documents proving you have permission to enter Vietnam.
Yes. Our Fast Track service is available for both arrival and departure, with a service fee only from 20USD for Normal Fast Track, and from 35USD for VIP Fast Track.
Our Arrival Fast Track service includes the following procedures:
- Meet and greet passengers at the immigration area with the Welcome Board.
- Swiftly get passengers’ passports stamped at the VOA Counter (if any).
- Facilitate immigration procedures at the Priority Line (Passport Control).
- (VIP) Claim baggage for passengers at the conveyor belt.
- (VIP) Aid through Customs declaration for baggage (if any).
- (VIP) Assist in procedures related to lost baggage issues (if any).
- (VIP) Escort passengers to the exit and transfer areas.
- (VIP) Safely transport their luggage to the designated vehicle.
Our Departure Fast Track service includes the following procedures:
- Provide pickup service for customers who have booked our Car Transfer.
- Meet and greet passengers at the meeting point with the Welcome Board.
- (VIP) Transfer baggage from the vehicle to the check-in counter.
- (VIP) Aid through the check-in procedure, bypassing long queues.
- (VIP) Assist passengers in checked baggage declaration.
- Facilitate exit procedures at the Priority Line (Passport Control).
- Assist passengers through the Security Check with expedited processing.
- Promptly direct passengers to the boarding area.
Fast Track service is a great choice for all passengers entering/exiting Vietnam. However, we recommend that the following groups use our Fast Track service for its convenience and comfort:
- Passengers entering Vietnam for the first time.
- Pregnant women, the elderly and children.
- Passengers who have difficulty moving and cannot wait in line for too long.
- Passengers having problems with visualizing, hearing, communication ability, etc.
- VIPs as partners of companies in Vietnam who come to Vietnam for business.
- Passengers who love to enjoy fast, convenient, and professional services.