Ultimate Guide: Where to Find the Immigration Counter at Noi Bai International Airport?

Last Update: Thursday January 08, 2026

Are you preparing to land at Noi Bai International Airport (HAN) in Hanoi, Vietnam? The process of clearing immigration at Noi Bai is the first essential step to officially setting foot in Vietnam's charming capital. Don't worry! The process is straightforward if you know exactly where to go.

This article serves as your comprehensive guide to easily locate the Noi Bai immigration counter, the steps involved, and how to significantly cut down on your waiting time, especially with the help of professional support services.

Overview of Noi Bai International Airport (HAN)

Noi Bai International Airport (HAN) is the second largest air gateway in Vietnam, located approximately 28km north of Hanoi’s city center. The airport operates with two main terminals:

• Terminal 1 (T1 – Domestic Terminal): Handles domestic flights.

• Terminal 2 (T2 – International Terminal): Handles all international arrivals and departures.

Crucial Note: If you are an international passenger, your flight will arrive, and you will complete your entry procedures at Terminal 2.

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Where to Find the Noi Bai Immigration Counter (HAN)

As soon as you disembark your flight at International Terminal T2, simply follow the signs.

1. The Route After Landing

Upon exiting the plane and walking through the jet bridge or taking the shuttle bus, you will enter the arrival hall area of Terminal T2.

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• Step 1: Follow Signs for "Arrivals" / "Immigration".

  • The signage is clear and posted in both Vietnamese and English.

  • You will walk a short distance, possibly taking an escalator or elevator down to the procedure level.

• Step 2: Locate the "Landing Visa Counter" (For Visa On Arrival Applicants Only).

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  • If you already hold an E-visa or qualify for visa exemption, skip this step and head directly to the immigration checkpoint.

  • If you require a Visa On Arrival (VOA), this counter is typically positioned before the main immigration checkpoint. This is where you submit your Visa Approval Letter, completed NA1 form, passport photos, and pay the stamping fee in cash (USD or VND).

• Step 3: Proceed to the Main Noi Bai Immigration Counter Area.

  • Foreigners (All Passports): The general lane for most international visitors.

  • Diplomatic/Aviation Personnel: Priority lanes.

  • Vietnamese Passports: Lanes dedicated to Vietnamese citizens.

  • This is the passport control area, featuring multiple queuing lanes, which are usually clearly marked:

2. Precise Location within Terminal T2

The Ha Noi airport immigration counter is located on the 2nd Floor of Terminal T2, immediately after the arrival gates and before the baggage claim area.

Pro Tips: Always have your Passport and Printed E-visa (or the stamped visa) ready in hand. The Immigration Officer will verify your documents and place the entry stamp in your passport.

Tips for Speeding Up Clearing Immigration at Noi Bai

While the immigration process at Noi Bai is simple, wait times can range from 15 minutes to over an hour, especially during peak hours (often midday and late evening).

1. Prepare Your Documents Thoroughly:

• Passport: Must be valid for at least 6 months and have at least 1 blank page for stamping.

• E-visa (if applicable): Have a printed copy.

• Visa On Arrival: Prepare your Visa Approval Letter, two 4x6cm photos, and the stamping fee (cash only in USD or VND) before joining the line at the Landing Visa counter.

2. Use the Immigration Fast-Track Service

This is the most effective solution to minimize waiting time and eliminate confusion upon arrival.

Marketing & Service Recommendation from VAF:

To transform your experience of clearing immigration at Noi Bai from stressful to SWIFT and SEAMLESS, consider booking the Vietnam Visa & Immigration Fast-Track Service from VAF.

Why Choose VAF?

• Meet & Greet at the Gate: Our dedicated staff will be waiting for you right at the aircraft gate or jet bridge.

• Hassle-Free Visa On Arrival: If you need a Landing Visa, our team will handle the submission, fee payment, and stamping procedures on your behalf, allowing you to relax instead of waiting in long queues.

• Priority Lane Access: We will escort you through a Priority Lane at the main Noi Bai immigration counter, ensuring you bypass long lines of foreigners in just 5-10 minutes.

• 24/7 Support: We provide constant support and assistance throughout your arrival journey.

VAF not only provides trusted online visa services but also guarantees the smoothest arrival process possible. Visit VAF today to book your service and ensure the best start to your adventure in Vietnam!

After Completing Immigration Procedures

Once the Immigration Officer stamps your passport (certifying that you have successfully completed clearing immigration at Noi Bai), you will proceed to:

1. Baggage Claim: Check the electronic screens to find the correct carousel for your flight.

2. Customs:

• Green Lane (Nothing to Declare): For passengers with no goods to declare.

• Red Lane (Goods to Declare): For passengers carrying items that exceed the duty-free limit or require declaration.

3. Arrival Hall Exit: After clearing Customs, you will enter the public hall, where you can find currency exchange booths, SIM card vendors, taxis, buses, or your pre-booked transportation.

Quick Location Summary

Locating the Noi Bai immigration counter is straightforward once you know the layout of Terminal T2. Prepare your documents, stay relaxed, and if you want a truly seamless arrival experience, let VAF take care of the heavy lifting! We wish you a safe journey and a fantastic stay in Hanoi!

If you have any questions or need personalized guidance, don’t hesitate to reach out to our expert team:

Whatsapp: +84379522522

Hotline: +84.379.522.522